Privacy Policy

1. Introduction

Welcome to Descript, an AI-powered transcription service. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information. By using our services, you agree to the terms outlined in this policy.

2. Information We Collect

We collect the following types of information to provide and improve our services:

• Personal Information: Name, email address, phone number, and payment details.
• Audio & Transcription Data: Uploaded audio files, generated transcripts, and associated metadata.
• Usage Data: Information about how you interact with our app, including device type, IP address, and log data.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance user experience and analyze trends.

3. How We Use Your Information

We use your information for the following purposes:

• To provide, personalize, and improve our transcription services.
• To process payments and facilitate transactions securely.
• To provide customer support and respond to inquiries.
• To detect and prevent fraudulent activities, security threats, and technical issues.
• To analyze usage trends and enhance user experience through analytics.
• To comply with legal obligations and enforce our Terms of Service.

4. Data Sharing & Third-Party Services

We do not sell or rent your personal information. However, we may share your data with:

• Service Providers: Trusted third-party providers who assist with payment processing, hosting, analytics, and customer support.
• Legal Compliance: When required by law, we may disclose your information to authorities or comply with legal proceedings.
• Business Transfers: In the event of a merger, sale, or acquisition, your information may be transferred as part of the transaction.

5. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or loss. These measures include:

• Encryption of sensitive information during transmission.
• Secure storage of user data with access controls.
• Regular security audits and compliance checks.

Despite these efforts, no security measure is 100% secure, and we cannot guarantee absolute security of your information.

6. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request access to the personal data we hold about you.
• Correction: Request correction of any inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal obligations.
• Opt-Out: Manage cookie preferences and opt out of marketing communications.

To exercise these rights, contact us at support@descript.com.

7. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this policy. When no longer needed, we securely delete or anonymize your data.

8. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@descript.com.